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help & Support

What Can We Help
You With Today?

Product Registration

Confirm ownership for Product Protection, and enable more efficient product support.

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TroubleShooting

Fisher & Paykel Product Help gives useful information and troubleshooting for your appliance.

Product Help

Parts

For your product accessory or parts enquiries and purchases, visit our online store.

Browse Parts

Manuals & Warranty

Find and download User Guides, Installation and Parts Manuals for your product.

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SmartHQ Support

Learn how to setup SmartHQ and connect your smart appliance. Troubleshoot any problems and report any issues.

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Subscribe to water filters

Unlock savings and convenience with our subscription service, ensuring certified quality with each delivery.

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Save 10% on
every delivery

Get 10% off the price of each water filter with a subscription.

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Free Shipping

On every six-monthly delivery of your water filter.

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Set and forget

Save yourself time, with the correct filter delivered to your door for endless fresh, pure water.

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Certified Fisher & Paykel quality

Get the best performance with a Fisher & Paykel water filter, certified by the Water Quality Association (WQA).

Can't Find What You're
Looking For?

If you're experiencing problems, have a question about an appliance / service or need any other help, we're here to help, before, during and after your purchase.

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