How to Claim
You must
register for your claim online
within 12 months of your Qualifying Product purchase date. Claimants must agree to these full Terms and Conditions on the online registration
form and supply the information marked as mandatory, including providing proof of
purchase.
When registering your claim you must supply the following information:
-
Contact details ‐ customer name (which must match the customer name on the proof of
purchase), address, email address and daytime contact phone number. The Promoter
accepts NO responsibility for a Claimant submitting incorrect details.
-
Serial number(s) and Product Code number(s) (5 digit code) of your Qualifying
Product(s). These can be found on your product and/or product carton. Please ensure that these are obtained before installing the product(s).
How to locate your serial number and product code number
(5 digit code).
-
Copy of your proof of purchase ‐ a receipt/tax invoice indicating the customer name,
date of purchase, store (including address) invoice number, details of Qualifying
Products including model number, the price paid (excluding any additional charges
e.g. warranty costs) and total invoice amount.
You can provide a copy of your proof of purchase by either scanning or taking a photo
of your proof of purchase and uploading with your claim form.
- Scanning ‐ scan proof of purchase and save as a PDF
-
Photo ‐ take a photo of your proof of purchase from your smartphone, make sure it is
in focus and legible
Please ensure you retain your original proof of purchase. Failure to produce the proof
of purchase when requested may, in the absolute discretion of the Promoter, result in
the invalidation of a claimant's claim and forfeiture of any right to a Rebate or
limited manufacturer's warranty offer.
If your claim is approved you will receive an approval email. Your payment will be delivered via email with instructions for claiming your Prepaid Mastercard®. You must claim your Card within 3 months from the date these instructions are sent via email. The link to access your payment expires after this time. Please also note that prepaid cards are subject to expiration after 6 months, commencing from the date initial instructions are sent via email, so pay close attention to the expiration date of the Card. Cards will not be reissued if they have expired. Use your Prepaid Mastercard® anywhere Mastercard® debit cards are accepted in the U.S. The Card may not be used at any merchant, including internet and mail or telephone order merchants, outside of the U.S. Card is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Mastercard® U.S.A. Inc. Your use of the Prepaid Card is governed by the Cardholder Agreement, and some fees may apply. This is not a gift card.
To follow up on the status of your claim, or if you do not receive your rebate within
45 days from your approval email, please contact the Promoter at
USA.Promotions@fisherpaykel.com
or phone
1.888.936.7872
and provide your full name, contact number and unique code (found in your approval
email).
The Claimant agrees that if they receive the Rebate but then return the Qualifying
Product(s) under any returns policy the retailer may have, they will also return the
Rebate amount to the Promoter.
General
The offer is not applicable to trade (commercial) or wholesale suppliers, this includes
but is not limited to purchases made from suppliers that do not generally sell direct
to the public.
All claims are subject to verification by the Promoter. The Promoter reserves the
right, at any time, to verify the validity of claims (including contacting the place of
purchase) and claimants (including a claimant's identity, age and place of residence)
and to disqualify any claimant who submits a claim that is not in accordance with these
Terms and Conditions or who tampers with the claim process. Failure by the Promoter to
enforce any of its rights at any stage does not constitute a waiver of those rights.
Any misrepresentation or fraudulent information submitted by the claimant will
disqualify the claim.
If the Promoter is unable to verify the authenticity of any serial number supplied
during the claim process, the claimant shall, if requested by the Promoter, provide an
electronic image of the serial number or cut out and post in the serial number from the
product carton.
Any misrepresentation or fraudulent information submitted by the claimant will
disqualify the claim.
The Promoter reserves the right to withhold and/or refuse payment of a Rebate where it
suspects that any false or fraudulent claim is being made or where a claim has been
made which does not comply with these terms.
Incomplete, indecipherable, or illegible claims will be deemed invalid. The Promoter
accepts no responsibility for lost, delayed, misdirected or illegible claims.
The Promoter reserves the right to vary these Terms and Conditions without notice, to
modify, reschedule or terminate the promotion or to modify or extend the closing date
and criteria of the promotion at its discretion.
The Promoter's decision on all matters pertaining to this promotion is final and
binding and no correspondence will be entered into, except as otherwise stated in these
Terms and Conditions. Claims are not transferrable or assignable.
The Promoter (or its associated or affiliated companies or third parties who have
licensed its brands to the Promoter or contributed to the application) (Content Owner)
own or license from third parties all application content. All application content
remains the sole property of the applicable Content Owner and is protected under all
relevant copyright, trade mark and other applicable laws. Nothing on the application
should be construed as granting any license or rights to use or distribute any
application content, without the Promoter's express written agreement or of the other
applicable Content Owner.
This promotion is in no way sponsored, endorsed or administered by, or associated with
Facebook. Entrants understand that they are providing their information to the Promoter
and/or agencies acting on its behalf and not to Facebook.
EXCEPT FOR ANY LIABILITY THAT CANNOT BE EXCLUDED BY LAW, THE PROMOTER AND ITS
RESPECTIVE BODIES CORPORATE (INCLUDING THEIR OFFICERS, EMPLOYEES AND AGENTS) AND
FACEBOOK EXCLUDE ALL LIABILITY WHETHER ARISING IN TORT (INCLUDING WITHOUT LIMITATION
NEGLIGENCE), CONTRACT OR OTHERWISE FOR ANY PERSONAL INJURY; OR ANY LOSS OR DAMAGE
(INCLUDING, WITHOUT LIMITATION, LOSS OF OPPORTUNITY, LOSS OF PROFITS OR LOSS OF
PROPERTY); WHETHER DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL, ARISING IN ANY WAY OUT
OF THE PROMOTION, INCLUDING, BUT NOT LIMITED TO, WHERE ARISING OUT OF THE FOLLOWING:
(A) ANY TECHNICAL DIFFICULTIES OR EQUIPMENT MALFUNCTION (WHETHER OR NOT UNDER THE
PROMOTER'S CONTROL); (B) ANY THEFT, UNAUTHORIZED ACCESS OR THIRD PARTY INTERFERENCE;
(C) ANY CLAIM OR OFFER THAT IS LATE, LOST, ALTERED, DAMAGED OR MISDIRECTED (WHETHER OR
NOT AFTER THEIR RECEIPT BY THE PROMOTER) DUE TO ANY REASON BEYOND THE REASONABLE
CONTROL OF THE PROMOTER; (D) ANY VARIATION IN GIFT VALUE; (E) ANY TAX LIABILITY
INCURRED BY A CLAIMANT; OR (F) PARTICIPATION IN THE PROMOTION OR USE OF A GIFT.
YOU ACCEPT THE REBATE ENTIRELY AT YOUR OWN RISK AND INDEMNIFY THE PROMOTER IN RESPECT
OF ANY CLAIM FOR ACCIDENT, INJURY OR PROPERTY DAMAGE THAT MAY OCCUR IN CONNECTION WITH
THE REBATE.
Any cost associated with making a claim to enter this promotion is the claimant's
responsibility. If for any reason, any aspect of this promotion is not capable of
running as planned including, but not limited to, by reason of tampering, unauthorized
intervention, fraud, technical failure or any cause beyond the control of the Promoter
which corrupts or affects the administration, security, fairness, integrity or proper
conduct of this promotion, the Promoter may in its sole discretion cancel, terminate,
modify or suspend the promotion, or invalidate any affected entries.
The Promoter collects personal information in order to conduct the promotion and may,
for this purpose, disclose such information to third parties, including, but not
limited to suppliers and, as required, to regulatory authorities, or use such
information to contact the claimant in relation to this promotion. The claim is
conditional on providing this information. If the claimant marks the applicable box,
the Promoter may use the claimant's personal information for the purposes specified at
the time of collection. Claimants should direct any requests to access, update or
correct information to the Promoter. All claims become the property of the Promoter.
These Terms and Conditions are deemed to incorporate our privacy policy and by entering
the promotion, you accept the terms and conditions of our privacy policy.
For further details see our privacy policy
.
This promotion and these Terms and Conditions are governed by the laws of the state of
California.
The Promoter is Fisher & Paykel Appliances Inc. of 695 Town Center Drive, Suite 180,
Costa Mesa, CA, 92626, USA.
